Service Pack
One Year Service – Support – Maintenance Policy
(Includes all upgrades & enhancements released during licensing period)
Includes:
1 Year Software License
Unlimited Email Support
Virtually Unlimited Phone Support
Remote Technical Support Service
12 Stored Backups to Our Server
Emergency Backup – Protection against Major Catastrophe. Backup your Roughneck Derek Data away from your site to Roughneck's home office
Upgrades and Enhancements - Includes all upgrades & enhancements released during licensing period
20% Loyalty Discount off any/all additional programs, New or Old
Important reasons to renew your Service Pack:
Tax Tables usually change each year
Up to date federal 1099 and W2 form changes
E-File changes take effect for each new filing year for 1099's and W2's
Unlimited Customer Support
Important Software Updates
Restrictions apply – Unlimited Email Support and Phone Support available Monday through Thursday 8:30am -5:00pm and Friday 8:30am – 4:00pm during working hours only. The Loyalty Discount is to be used within the year of service towards any additional module, and cannot be used towards Service Pack or carried to the next year.
One Year Service – Support – Maintenance Policy
(Includes all upgrades & enhancements released during licensing period)
Includes:
1 Year Software License
Unlimited Email Support
Virtually Unlimited Phone Support
Remote Technical Support Service
12 Stored Backups to Our Server
Emergency Backup – Protection against Major Catastrophe. Backup your Roughneck Derek Data away from your site to Roughneck's home office
Upgrades and Enhancements - Includes all upgrades & enhancements released during licensing period
20% Loyalty Discount off any/all additional programs, New or Old
Important reasons to renew your Service Pack:
Tax Tables usually change each year
Up to date federal 1099 and W2 form changes
E-File changes take effect for each new filing year for 1099's and W2's
Unlimited Customer Support
Important Software Updates
Restrictions apply – Unlimited Email Support and Phone Support available Monday through Thursday 8:30am -5:00pm and Friday 8:30am – 4:00pm during working hours only. The Loyalty Discount is to be used within the year of service towards any additional module, and cannot be used towards Service Pack or carried to the next year.
One Year Service – Support – Maintenance Policy
(Includes all upgrades & enhancements released during licensing period)
Includes:
1 Year Software License
Unlimited Email Support
Virtually Unlimited Phone Support
Remote Technical Support Service
12 Stored Backups to Our Server
Emergency Backup – Protection against Major Catastrophe. Backup your Roughneck Derek Data away from your site to Roughneck's home office
Upgrades and Enhancements - Includes all upgrades & enhancements released during licensing period
20% Loyalty Discount off any/all additional programs, New or Old
Important reasons to renew your Service Pack:
Tax Tables usually change each year
Up to date federal 1099 and W2 form changes
E-File changes take effect for each new filing year for 1099's and W2's
Unlimited Customer Support
Important Software Updates
Restrictions apply – Unlimited Email Support and Phone Support available Monday through Thursday 8:30am -5:00pm and Friday 8:30am – 4:00pm during working hours only. The Loyalty Discount is to be used within the year of service towards any additional module, and cannot be used towards Service Pack or carried to the next year.